KISA Guardian - Support at Home Approved Personal Alarm and Monitoring Device

Personal Alarm and Monitoring Device You Can Trust

KISA Guardian is a personal emergency alarm and monitoring device designed for seniors who want to continue to live independently while staying secure and protected at home and in the community.

With features like automatic fall detection, SOS emergency alerts and 24/7 real-time response, KISA Guardian ensures that help is always close at hand when it matters most. By reducing risks and providing instant response, it supports ageing with dignity, freedom, and gives families and carers confidence.

Whether an individual is living at home and receiving care, or in a residential aged care community, KISA Guardian is the ultimate support system for those at risk of falls, medical incidents, or anyone who simply wants the comfort of knowing that help is always within reach.

Importantly, KISA Guardian is eligible for funding under the Support at Home (SaH) program, making it an accessible and reliable solution for older Australians and their families.

Three KISA Guardian devices showing different contacts for Support at Home personal alarm monitoring

KISA Guardian keeping users safe

  • Instant SOS support to connect users directly with carers or emergency services
  • Automatic fall detection triggers alerts if a fall occurs, even if the user cannot call for help or press a button.
  • 24/7 emergency protection provides instant alerts, ensuring help is always available, day or night.
  • GPS location tracking allows families, carers and providers to receive SMS alerts to always know the user’s location.
  • No screens or menus keeps functionality simple and intuitive.
  • Large tactile buttons with options for text, photos, or braille make the device easier to use.
KISA Guardian device teal design with various contact buttons for aged care emergency response
  • Loud, clear speaker for reliable two-way communication, ensuring good quality call even for those with hearing impairment
  • Long battery life reduces the need for frequent charging, keeping users connected even during extended use.
  • Handy lanyard enabling KISA Guardian to be worn around the neck for quick and easy access.
  • Simple charging options are available via the included cradle or optional magnetic cable.
  • Customisable settings allow preferred contacts, emergency escalation paths and safety settings to be set up, with the option to print important medical information on the back of the device.
  • Compliance with aged care standards program as a personal emergency alarm systems (ISO 22 29 06) and/or Localisation and tracking systems (22 29 12) and funded under (AT-HM) scheme, prescribed category.
KISA Guardian back panel showing SOS button and printed medical information, emergency contact, for aged care safety

Because feeling safe feels good

For families, KISA Guardian provides the greatest reassurance, offering the confidence that their loved one is protected, connected, and supported around the clock. For the user, it delivers the freedom to live independently and with confidence, backed by the security of fast, reliable emergency response.

  • Stay independent at home – users can continue living safely in their own homes, without feeling isolated.
  • Reduces carer stress – families and providers can feel reassured knowing they will be alerted quickly if an emergency occurs.
  • Feel more confident and at ease - with support always nearby, users can go about their day knowing they are never alone.

With the KISA Guardian, safety comes first – and families can breathe easy.

KISA Guardian package box device lanyard charger with different contacts for elderly personal alarm setup

KISA Guardian Supporting Every Stage of Care

Seniors living independently at home

With 24/7 monitoring, instant alerts, and easy connection to loved ones, KISA Guardian ensures safety and confidence at home.

Seniors living in aged care

In case of falls or times of health and medical distress, help is always at hand with the press of a button.

Seniors living with mobility or memory challenges

Easy-to-use - no screen, no complex menus, large buttons and high contrast design.

HCP providers seeking reliable, compliant technology for their clients

Assistive technology that can be recommended with confidence and relied upon to provide safety, rapid response, and consistent support.

Live independently. Stay protected. Trust KISA Guardian.

Explore SaH Funding Options

Common Questions About the KISA Guardian

Standard personal alarms vary widely - some only work at home, some require a monthly monitoring subscription, and many do not meet the compliance standards required for government funding. KISA Guardian is a purpose-built device that includes automatic fall detection, GPS location sharing with nominated contacts via SMS, two-way communication through a built-in speaker, and the option to print the wearer's medical information on the back of the device. It meets the aged care compliance standards (ISO 22 29 06 and ISO 22 29 12) required for Support at Home AT-HM funding, which many standard personal alarms do not.

KISA Guardian is designed for Australians aged 65 and over who want to remain independent at home or in the community while staying safe and connected. It is particularly suitable for people receiving Support at Home services who want a personal alarm and monitoring device funded through the AT-HM scheme. It is equally well-suited for anyone who wants a straightforward, reliable safety device without needing a government funding assessment.

Only if you want the device funded through the Support at Home program. In that case, your care provider will need to arrange funding through the AT-HM scheme. If you are purchasing KISA Guardian privately, no assessment is needed - the device arrives pre-configured to your requirements and is ready to use. The KISA team can walk you through either pathway.

Yes. Because KISA Guardian operates on the 4G mobile network rather than a home phone line or WiFi, it works anywhere there is mobile coverage - including residential aged care facilities, day centres, and out in the community. It is not limited to home use.

For people living alone, the main concern is having no one nearby if something goes wrong - a fall in the bathroom, a medical episode overnight, or simply feeling unwell with no way to reach help quickly. KISA Guardian addresses this directly. If a fall is detected automatically or the SOS button is pressed, nominated contacts are alerted immediately with the user's location, so help can be arranged without delay. Optional reminders for medication or daily tasks add another layer of routine support. For many people, the result is the confidence to continue living at home independently, knowing that a response is always available if it is needed.

KISA Guardian gives families a reliable way to stay connected without needing to be physically present. If the SOS button is pressed or a fall is detected, nominated contacts receive an immediate alert with a location link so they can respond or arrange help quickly. Between emergencies, family members can check the user's location at any time through the MyKISA app. For adult children who live in a different suburb or interstate, this means they have a clear way to act if something goes wrong - without depending on their parent to remember to call.