KISA for Aged Care - Communication and Safety Devices for Residents and Providers
KISA Solutions for Aged Care
At KISA, we understand the unique challenges faced by seniors in aged care, and the providers who support them. That is why we have created products and services that remove complexity, reduce isolation, keep communication safe, simple and reliable.
Unlike standard mobile phones that are built for tech-savvy users, every KISA device is created specifically for older people, including those who may be living with dementia, reduced dexterity, or vision and hearing impairment.
What sets KISA apart is our commitment to clarity, safety, and independence. Our devices strip away unnecessary complexity, focusing only on what matters most, keeping residents connected to their loved ones and carers in a way that is simple, reliable and reassuring.
Staying connected should never be complicated. That is why our aged care solutions offer a seamless balance of accessibility and support. Whether you are a resident, a family member, or a facility manager, KISA has a solution designed for all aged care environments.
For Aged Care Residents and Families
Many families arrange a KISA Phone when their loved one moves into aged care, so they never feel cut off or dependent on others for calls. Moving into aged care does not have to mean losing touch. KISA provides devices that:
- Make it easy to call family and friends with one press.
- Enable regular chats with family without staff assistance.
- Remove unnecessary apps, screens, or features that cause confusion.
- Offer confidence with fall detection alert.
- Help residents feel independent, connected, and confident, while easing loneliness.
- Can be programmed with facility contacts, so residents reach the right person when they need support.
Learn more about how the KISA Phone can support you or your loved one in aged care.
For Aged Care Providers
KISA partners directly with aged care providers to deliver device solutions that improve resident wellbeing and strengthen family connections.
What KISA Offers Facilities:
- Safe, simple devices suited to seniors, including those with dementia or limited dexterity.
- Pre-programmed devices set up to arrive ready with resident and facility numbers.
- Customised solutions to fit the needs and objectives of your organisation.
- Ongoing support and training for staff, management and residents.
KISA is already helping many leading aged care organisations across Australia enhance communication for their residents. If you are an aged care provider, contact us today to discuss corporate pricing and supply options for your facilities.
Common Questions About KISA for Aged Care
What KISA devices are available for aged care residents?
For aged care residents, KISA offers the KISA Phone and KISA Personal Alarm. The KISA Phone is designed for residents who want to make and receive calls easily - it has large tactile buttons, no screen, and one-button calling for up to 10 contacts. The KISA Personal Alarm is a wearable safety device with GPS, fall detection, and SOS functionality, suitable for residents who need additional safety support.
Can aged care providers order KISA devices for their facility?
Yes. KISA works directly with aged care providers to supply devices across residential and home care settings. Facilities can arrange pre-programmed devices set up with resident and facility contacts, and KISA offers corporate pricing and ongoing staff support. Contact KISA to discuss a supply arrangement for your organisation.
How does the KISA Phone work for residents without access to a landline?
Many aged care facilities no longer provide individual room landlines, which can leave residents without a reliable way to call family. The KISA Phone runs on the 4G mobile network and requires no landline, Wi-Fi, or home internet connection - it works anywhere in the facility and out in the grounds. Residents call family simply by pressing a button with a name or photo, family members can call the device directly on its own number, and all contact settings are managed remotely by family through the MyKISA portal.
Can aged care funding be used to pay for a KISA device?
Yes. The KISA Phone and KISA Personal Alarm may be funded through the Support at Home program (formerly the Home Care Package) for eligible seniors. Residents can also purchase devices privately. Contact KISA to discuss the best funding pathway for your situation.
Does KISA support residents in both in-home and residential aged care?
Yes. KISA provides devices for seniors across all care settings - whether living independently at home with aged care support, or in a residential aged care facility. The KISA Phone and KISA Personal Alarm can both be pre-programmed with the contacts relevant to the care environment, whether that is family members, in-home carers, or facility staff.