Fall Detection Service for Your Peace of Mind

Ensure your loved one's safety with instant fall alerts to caregivers.

Accidents happen, but with our advanced technology, help is just a notification away.

Many factors can contribute to having a fall. From physical impairment to mental health, medication to environment, the possibilities are vast and daunting.

So, when it comes to the safety of your loved ones, trust KISA to reduce your worries by automatically alerting your selected caregivers and health officials

KISA`s Fall Detection Service allows individuals to live confidently and encourages mobility, social activity and independence. Studies show these elements to be crucial in the ongoing health and mental well-being of older people and those inclined to fall.

Let KISA eliminate the fear of falling and enable you to live your best life.

It works





1. First step

Our fall detection service utilises cutting-edge sensors and algorithms to detect falls instantly.

2. Second step

When a fall is detected, a signal is sent to our system, triggering an immediate alert to the designated caregivers.

3. Third step

You can relax knowing that your loved one is being taken care of.

See the technology in action – watch how our fall detection system responds to a fall event.

Benefits of the Fall Detection Service

Risk Reduction

Reduce the risk of adverse conditions resulting from a fall. Instant fall detection and location alerts allow caregivers to assist promptly and eliminate the risk of extended injuries from lying undetected.

Socialise with confidence

Knowing KISA's Fall Detection service fully supports you means you can feel confident and secure in taking control of your independence.

Angst-free Family

Having instant recognition of a fall means your loved ones can stop worrying, alleviating your own concerns.

How KISA devices stack up


KISA Personal AlarmKISA Personal Alarm

Kisa deviceKISA Phone

Medical PendantMedical Pendant

Medical Alert WristbandMedical Alert Wristband

Mobile Alarm Base StationMobile Alarm Base Station

Range4G mobile signal4G mobile signal4G mobile signal4G mobile signal30 metres
Battery36 to 48 Hours36 to 48 Hours36 to 48 Hours28 Hours50 Hours
Two Way CommunicationLimitedYesLimitedLimitedYes
Call FilteringYes, with KISA ShieldYes, with KISA ShieldNoNoNo
ChargingFast ChargingFast ChargingStandardStandardStandard
WiFi ConnectivityYesYesNoLimitedNo
Hearing Aid CompatibleYesYesNoNoNo
NDIS and HomecareYesYesYesNoYes

What Our Clients Are Saying

We have been working with clients around the world

More reviews on Google and Trustpilot

For Seniors
I thoroughly recommend the Kisa senior’s phone. My 93-year-old uncle loves how easy it is to keep in touch with family and friends. And he has become quite a chatterbox with it. But the beauty of this phone is you can buy it outright and use your own sim card (and that’s exactly what I did). Also, the best thing is the after-sales service they give you, if you have problems with the phone. Don’t worry they will fix the problem or replace the phone.
For Dementia
I've been struggling to get my father to use a mobile phone and gave up trying a couple of years ago. He has really taken to the KISA Phone we created for him, and we are now getting calls regularly from him when he is out and about. It has clearly improved his confidence in getting out of the house and living life.
For Seniors
On behalf of Colin & Eunice Schmidt (both 88yrs old) I would like to thank you prompt and professional service - they were very excited about their new phones and found them very easy to use compared to their old confusing mobile phone which they always left at home on the charger. They could wait to try them out and have been showing them to all their friends. They are proudly wearing them around their necks everywhere they go. Once again thank you so much from a pair of happy users.
For Dementia
The KISA Phone is a perfect solution for my 95 year-old mother who has dementia and lives in an aged care home. She never learnt to use a standard mobile phone but finds the KISA Phone easy to use and charge. The phone has been her lifeline for the last 3 years - she can contact family whenever she's worried about something or just needs something from the shop. The phone was especially vital during COVID lockdowns. We are very impressed with the KISA Phone and would highly recommend it
For Seniors
When Dad needed a simple, easy-to-use mobile phone to stay in touch with friends and family, we struggled to find something suitable. Then we stumbled on the KISA website. Here was exactly what Dad wanted. The KISA team were marvellous in setting it up for us and Dad just loved it. The bright colour meant he never lost it, and the one-touch buttons meant he could call us easily. And when Dad was no longer using the phone, the KISA team were terrific to deal with once again. All in all, a great experience for Dad and for us too. Thanks, KISA!
For Seniors
My grandmother has early onset dementia and has begun going for "walks", worrying us to no end. As the KISA Phone can be worn around her neck using a lanyard, it gives us some comfort that she has the means to contact us when she realises that she is lost. We have personalised her KISA Phone to have our contact information on the back so someone knows who to contact should they encounter her wandering. We would recommend KISA Phone to anyone who has elderly family in this situation.
For Dementia
My wife has endured Alzheimer for quite a spell however until some 12 months ago she handled all appliances with ease yet the stage arose where we were forced to simplify matters. Through friends we were introduced to KISA a relative new supplier of specialized mobiles offering up to 10 predetermined (chosen by the owner) numbers with the NAMES clearly printed on the phone.
For Seniors
Your product originally came to my attention when a family friend recommended it for my father. Yet I see huge potential for the KISA Phone at my office. As it can be pre-programmed only to call other staff members and calls between KISA Phone are free, I can keep costs down while ensuring my staff are always in contact.
For Children
The KISA Phone has been great for my six year old son. He catches a school bus to Primary School every day and we feel a lot more relaxed knowing that he has the ability to call us whenever he needs to. We also love the fact that the KISA Phone doesn’t allow him to send or receive text messages or access the internet as at six years old we don’t think he is ready to have a phone with these features.
For Vision Impaired
My eyesight has gotten worse as I've aged, and I stopped mobile phones until now. I love the large buttons and text on the KISA Phone, it makes it really easy to just pick up the phone and call. I prefer using the KISA Phone over my landline as it is quicker for me to make calls on the KISA Phone. I'm going to get my family onto the KISA Phone plans so we can all call each other for free.
For Seniors
Wonderful assistance from KISA, first class customer service and a product that it so practical, I no longer worry that my Mum cant use a mobile phone. thank you so much
For Seniors
It didn't take long at all for our order to be processed, despite the advice (which I appreciated) that due to high demand due to COVID-19, orders may take a little bit more time to process. This phone is perfect for my elderly father who has recently had to move into permanent care. He has never had a mobile phone before. I highly recommend the KISA Phone.
For Seniors
We had tried mum several times with a mobile phone, she just couldn’t get it! When we found the KISA Phone, we were over the moon, something simple and basic and easy to use. Mum got it and understood it straightaway. It wasn’t expensive in terms of buying any mobile phone. We’ve had one ‘glitch’ in approximately one year and their customer service was great. The glitch has been resolved, so happy days! Highly recommend.
For Dementia
I am s pleased with the KISA Phone and the staff I have dealt with. I found them extremely helpful and the phone is perfect for my husband, who has Dementia. It gives him the confidence to go out with a carer and know that He can call me if need be.
For Dementia
My husband has used this 'phone for many years as his Dementia progressed. I was able to easily modify the function when he needed an even more basic phone. We have been very happy with it. I can recommend the phone and the excellent service provided with it.
For Dementia
Excellent Australian made, Melbourne based product. Purchased this phone for my father who moved to an aged-care facility two years ago. It has been brilliant! Fantastic customer service from Kisa, highly recommend. My father has never used a laptop/mobile phone in his life. He calls me daily! which is important during lockdown and I am unable to visit. Simple to use, easy to set up; Dad loves his KISA Phone! Great to have picture of his contacts on front cover as well. The volume can also be locked to loud on speaker for those hard of hearing, which works for my Dad. One of the best things I had done when Dad moved to full time care.

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