Home Care Packages (HCP): Support for Independent Living

KISA Easy to Use Devices and Personal Alarms are fully funded under the Home Care Package (HCP) ( Support at home program from 1 Nov 2025) and other government programs.

Our personalised assistive technology solutions provide users with confidence to continue living the best life with security, independence, reassurance and peace of mind. They are ideal for older adults, people with disabilities or anyone who finds modern technology too complex. They also offer a range of practical benefits for carers:

• Improved safety monitoring, with active location tracking (GPS service) and fall detection features
• Customised and simplified communication, reducing the need for complex devices or technology
• Faster emergency response, through customisable SOS
• Greater emotional support and 24/7 connectivity , knowing their loved one is empowered with reliable tools and ability to communicate with loved ones, no matter where they are

KISA Emergency Device – The Ultimate Emergency Support System Designed with safety and responsiveness in mind, the KISA Emergency Device is ideal for individuals in aged or home care who may be at risk of falls, medical incidents, or require rapid assistance.

This easy-to-use device features:

• SOS emergency call function to reach carers or emergency services instantly
• Automatic fall detection to trigger alerts even if the user is unable to press a button
• Customisable tactile buttons, including options for text, photos, or Braille to suit different accessibility needs
• Loud speaker for clear two-way communication during emergencies
• Long battery life, ensuring reliability even during extended use
• Various Charging Options, Includes a charging cradle and optional magnetic cable for ease of use

These features work together to provide an enhanced level of safety, faster response times and a higher level of confidence and reassurance for both users and their support networks. KISA takes the complexity out of connection and emergency support so help is never far away.

Automatically alerts up to five nominated contacts via both text message and voice call in the event of a hard fall or sudden impact. These contacts can immediately view the user's real-time location on Google Maps and initiate two-way communication through the device’s integrated speaker and microphone, providing rapid reassurance and response when it matters most.

At KISA, we believe assistive technology should be accessible to everyone. That’s why our pricing is designed to be straightforward, affordable and easy to understand,  with no hidden fees and absolutely no lock-in contracts. Whether you’re purchasing directly or through a Home Care Package (HCP), we’ll help ensure you get the right support at the right cost.

As a care-giver or family member, staying informed about your loved one's location offers critical reassurance, especially when they live independently, have complex health needs or are living with Alzheimer’s or other cognitive conditions. KISA’s Emergency Device and Personal Alarm both feature built-in GPS tracking, enabling near real-time location visibility.

Only authorised contacts and the account holder can access this information securely via the MyKISA Portal or MyKISA App. This means you can check in remotely, locate your loved one when needed and respond quickly in emergencies.

Why not add KISA Shield to your device for even greater reassurance and control? KISA Shield allows you to blacklist and whitelist phone numbers, protecting users from scam callers, telemarketers, or aggressive salespeople.

By blocking unwanted numbers and allowing only trusted contacts to call, users can enjoy stress-free communication with the people who truly matter — while avoiding confusion, intrusion, or potential exploitation. KISA Shield is a simple but powerful layer of protection for peace of mind.