KISA Fall Detection - Automatic Fall Detection Device for Seniors and NDIS Participants

Falls can happen when least expected, but with KISA Fall Detection, help is never far away.
Using advanced sensors and algorithms, this intelligent technology automatically detects a hard fall and alerts chosen contacts or emergency responders. It is simple, reliable protection that gives users confidence and families reassurance.

Smart Protection When It Matters Most

KISA Fall Detection is an advanced safety feature built into the KISA Phone and KISA Personal Alarm. It automatically detects when a user experiences a hard fall and instantly alerts emergency contacts, without the need for the user to manually activate an alert. Designed for seniors and people at risk of falls, it provides timely support and potentially life-saving intervention, helping users live independently and confidently every day.

Hands holding KISA device outdoors showing fall detection technology practical use for elderly safety independence

Reduce Fear, Increase Confidence

Falls are one of the leading causes of injury among older Australians, with over one-third of people aged 65 and above experiencing a fall each year. The fear of falling is real for many older Australians, who worry about the potential for serious injury and hospitalisation. Beyond physical harm, falling can lead to anxiety, loss of confidence, and reduced mobility.

KISA Fall Detection helps reduce those fears by ensuring help is always close at hand. It gives users the confidence to stay active and independent, while families and carers can relax knowing they will be alerted immediately if a fall occurs.

Benefits include:

  • Immediate response in the event of a fall
  • Greater independence for users who want to remain mobile
  • Confidence and reassurance for families and carers
  • Enhanced wellbeing through reduced anxiety and improved safety
Elderly man with white beard giving thumbs up showing confidence satisfaction with KISA fall detection service

How it All Comes Together

When KISA Fall Detection is activated, the device constantly monitors movement using smart sensors and algorithms. If a significant fall is detected:

1.

The device issues a voice prompt, giving the user 10 seconds to cancel if it was a false alarm.

2.

If not cancelled, the device automatically sends an SMS alert with the user’s geolocation to up to five emergency contacts.

3.

The device then calls the contacts in sequence until one answers.

4.

Once connected, the responder can speak directly with the user through the built-in loudspeaker and microphone.

This process ensures fast, accurate communication and immediate response when it is needed most.

Hand holding KISA phone with different contact buttons for seniors

Want to Learn More About KISA Devices and Services? Book a free, no-obligation video call with one of our friendly team members.

Prefer to explore on your own? Visit our FAQ page to find answers to common questions. Still can’t find what you're looking for? Contact us here and we’ll be happy to help.

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Everyday Safety Through Technology

Behind KISA’s simplicity lies powerful technology designed for reliability, safety, and ease of use, giving users and families confidence every day.

  • Integrated in all KISA devices – No extra accessories required.
  • Smart adaptive sensors – Detects sudden impacts and adjusts sensitivity based on the user’s typical movements.
  • Automatic alert process – Includes a 10-second cancellation window and sequential calling system.
  • GPS-enabled – Shares the exact location of the incident via Google Maps link.
  • Remote activation – Can be turned on or off through the MyKISA app or customer portal without the user needing to take action.
  • Low maintenance – No sensitivity settings or calibration required; the device self-optimises over time.
A red Fall Detection icon depicting a person falling backward and motion lines conveying movement or imbalance, serving as a visual alert for fall detection

Who Benefits Most?

KISA Fall Detection is ideal for:

  • Older adults who wish to maintain independence while staying safe.
  • Individuals with medical conditions or mobility issues that increase their fall risk.
  • People living alone who want reassurance that help will come quickly in an emergency.
  • Families, carers, and health providers seeking reliable, real-time alerts in case of an incident.

With KISA Fall Detection, users can live more freely and fearlessly, knowing that if a fall happens, help is always on the way.

Elderly woman with glasses smiling warmly showing independence confidence from KISA automatic fall detection protection

Common Questions About Fall Detection for Seniors

The best fall detection device for a senior is one that is always worn, responds automatically, and alerts the right people without the person needing to do anything after a fall. If the person has fallen and cannot reach or press a button, a device that relies entirely on manual activation will not help. KISA devices use built-in sensors to detect hard falls automatically, triggering a 10-second window before an alert is sent - this allows accidental triggers to be cancelled while ensuring that genuine falls still result in an emergency response even if the person cannot press the button.

Automatic fall detection works by using sensors built into the device to identify the rapid acceleration and sudden impact that characterises a hard fall. All KISA devices include this technology. When a fall pattern is detected, the device opens a 10-second alert window. If the user does not cancel the alert, the device automatically sends an SMS with a Google Maps location link to up to five emergency contacts and begins calling them in sequence. The user does not need to press any button for this to work.

Yes. For Australians aged 65 and over, fall detection devices are eligible for funding under the Support at Home program as an assistive technology item. For NDIS participants under 65, fall detection is covered under the Assistive Technology support category. The KISA Guardian is the Support at Home device; the KISA Companion is the NDIS device. Both include automatic fall detection as a built-in feature, not an add-on. A KISA team member can advise on the funding process and what documentation your plan manager will need.

After an automatic fall is detected, the KISA device opens a 10-second alert window. If the user does not cancel the alert - for example, because they are unconscious or cannot reach the device - the response begins automatically. An SMS with a Google Maps location link is sent to up to five nominated emergency contacts, and the device begins calling those contacts in sequence until one answers. A two-way speaker connection opens so the emergency contact can speak with the fallen person while help is arranged.