Two NDIS-Approved Devices
to assist NDIS participants with their needs

KISA Emergency Communication Device
KISA Emergency Communication Device
Personal Alarm
KISA Personal Alarm

KISA's innovative solutions for safety and independence empower individuals with disabilities to live life to the fullest.

KISA's innovative solutions for safety and independence empower individuals with disabilities to live life to the fullest.

The KISA NDIS Package offers support for individuals with physical and intellectual disabilities.

KISA offers two life-saving products to cater to the different needs of Australians: the Personal Alarm and the Emergency Communication Device.

The KISA Emergency Communication Device can reach one person quickly in an emergency situations.

The KISA Emergency Communication Device also features mechanical buttons and high contrast colours. It can also reach multiple people with the press of a button.

The KISA Emergency Communication Device is designed to help individuals who struggle to use other more complicated devices.

Additional features such as KISA GPS tracking, KISA Shield and KISA Reminders provide added safety and security.

KISA Approved for NDIS Participants

Over the years, KISA has helped thousands of NDIS participants increase their independence, giving them confidence and their loved ones peace of mind by providing the ability to connect in case of emergency.

KISA has been a registered NDIS Service provider since 2014

Registration Number is 96153614

KISA's Two Life-Saving Products

KISA Emergency Communication Device

The KISA NDIS Package offers support for individuals with physical and intellectual disabilities.

The KISA Emergency Communication Device also features mechanical buttons and high contrast colours. It can also reach multiple people with the touch of a button.

The KISA Emergency Communication Device is designed to help individuals who struggle to use other more complicated devices.

Additional features, such as KISA GPS tracking, KISA Shield and KISA Reminders, provide added safety and security.

KISA Personal Alarm

The KISA NDIS Package offers support for individuals with physical and intellectual disabilities.

The KISA Personal Alarm is large enough to hold, light enough to carry and easy to use in case of emergency.

The KISA Personal Mobile Alarm can reach one person quickly in an emergency situation.

Additional features such as KISA GPS tracking, KISA Shield and KISA Reminders provide added safety and security.

KISA gives you the ability to reach out in case of an emergency

KISA is designed to help people with various physical limitations, with large, easy to press mechanical buttons for people with limited dexterity

KISA was developed with large, easy to read print, high contrast colours, a dedicated emergency services button, and customisable raised tactile buttons and rubber bumps

KISA can also be manufactured with Braille text on the buttons for easy recognition by the visually impaired. Each button is limited to maximum of 3 Braille characters

KISA is also designed for people with wide range of cognitive problems and brain disorders. It is so simple to use that getting in touch with your loved ones is as simple as pressing one button

KISA Emergency Communication Device vs KISA Personal Alarm Which one will you choose?

KISA Emergency Communication Device

Locked to KISA Network

KISA Personal Alarm

Locked to KISA Network
KISA Emergency Communication DevicecompareCompareKISA Personal Alarm
10Number of Buttons1
Front and BackCustomisationBack Only
YesCustom DesignYes
YesRemote ControlLimited
IncludedKISA ShieldIncluded
IncludedRemindersOptional
IncludedGPS TrackingIncluded
UnlimitedUsageUnlimited
NoInternationalNo
NoBYO SIMNo
FixedAnnual CostFixed

KISA NDIS Package is approved under the following Support Budgets

Support Budget
Assistive Products For Personal Care And Safety
Support Item Name
Low Cost AT For Personal Care And Safety
Support Budget Number
03_090000911_0103_1_1
Support Budget
Assistive Products For Personal Care And Safety
Support Item Name
Personal Care AND Safety Equipment - Other
Support Budget Number
05_098800044_0103_1_2
Support Budget
Assistive Products For Personal Care And Safety
Support Item Name
Safety Devices: Flashing - Vibrating Doorbell / Smoke Alert / Personal Alarms
Support Budget Number
05_222721111_0103_1_2
Support Budget
Personal Mobility Equipment
Support Item Name
Low Cost AT For Personal Mobility
Support Budget Number
03_120000911_0105_1_1
Support Budget
Assistive Products For Household Tasks
Support Item Name
Adapted Devices For Phone Access / Alarms / Clocks / Programmable Memory Devices
Support Budget Number
05_222716260_0123_1_2
Support Budget
Vision Equipment
Support Item Name
Mobile Phone With Voice Output And Text Enlargement
Support Budget Number
05_222406258_0113_1_2
Support Budget
Vision Equipment
Support Item Name
Low Cost AT For Vision Related AT
Support Budget Number
03_220300911_0113_1_1
Support Budget
Communication And Information Equipment
Support Item Name
Low Cost AT For Communication Or Cognitive Support
Support Budget Number
03_222100911_0124_1_1
Support Budget
Communication And Information Equipment
Support Item Name
Assistive Products And Accessories Supporting Comms And Info Need
Support Budget Number
05_222716260_0123_1_2
Support Budget
Communication And Information Equipment
Support Item Name
Low Cost AT to support Capacity Building support delivery
Support Budget Number
15_222400911_0124_1_3 

KISA NDIS Funding Can Be Managed in Three Ways

Agency Managed NDIS Participants
If your funding is Agency Managed – please go through the ordering process by clicking “Start NDIS Order” on this page.
We recommend for the Account Holder to be a carer or family member, not the NDIS participant.
Once we receive your order, we will make a service booking directly through the KISA/NDIS Provider Access Portal and will communicate with you if required to make sure everything is processed correctly.
We will manufacture and dispatch your KISA NDIS Emergency Device once the service booking has been successfully processed.
Plan Managed NDIS Participants
If your funding is Plan Managed – please go through the ordering process by clicking “Start NDIS Order” on this page.
We recommend for the Account Holder to be a carer or family member, not the NDIS participant.
Once we receive your order, we will arrange an invoice to be sent to your Plan Manager and will communicate with you and the Plan Manager if it is required and to make sure everything is processed correctly.
We will manufacture and dispatch your KISA NDIS Emergency Device once the service booking has been successfully processed.
Self-Managed NDIS Participants
If your funding is Self Managed – please go through the ordering process by clicking “Start NDIS Order” on this page.
We recommend for the Account Holder to be a carer or family member, not the NDIS participant.
When your payment is processed successfully we will send you an Invoice that you can use to get reimbursed by NDIA, and we will manufacture and dispatch your KISA Emergency Device.
Once we receive the order, we will contact you to get a payment method and to process payment.

Services Included with NDIS Package

Transform your KISA Emergency Device into a powerful health companion

Never worry about your loved ones getting lost again!

KISA Emergency Devices feature built-in GPS tracking which means that you always know where your loved ones are, especially if they are at risk of wandering or getting lost.

Comes Included With NDIS Package

Never worry about your loved ones getting lost again!

KISA Emergency Devices feature built-in GPS tracking which means that you always know where your loved ones are, especially if they are at risk of wandering or getting lost.

KISA Shield allows you to black or white list numbers to prevent scams, abuse or aggressive salespeople.

KISA Shield keeps your loved ones safe from phone scams, spammers and telemarketers.

Recommended Services for NDIS Participants

Turn your KISA Emergency Device into the ultimate personal health device.

Stay connected and safe with KISA Reminders

For only $272.76 a year, you can send up to 5 reminders a day to your loved ones. Whether it’s for health, appointments, or daily tasks, KISA Reminders will help you and your family live better and easier.

Learn More$272.76 / year

Stay connected and safe with KISA Reminders

For only $272.76 a year, you can send up to 5 reminders a day to your loved ones. Whether it’s for health, appointments, or daily tasks, KISA Reminders will help you and your family live better and easier.

Get more peace of mind with KISA Reminders

For $436.32 a year, you can send up to 10 reminders a day to someone you care about. No matter what they need to remember, KISA Reminders will deliver it with a simple and easy-to-use service.

Smart & Accessible

Download the MyKISA app to track the location of a KISA Emergency Device user and make changes to the phone settings

Get it on Google PlayDownload on the App Store
Empowering people with limited ability

Empowering people with limited ability

KISA has been designed with input from organisations like Vision Australia, Guide Dogs Australia and Dementia Australia. The purpose of the design was to help individuals with various limitations, illnesses or injuries to reach out in case of emergency, and be able to be reached in case of an emergency. For many of our customers, the use of ordinary communication devices that are available on the market is simply not practical.

At KISA, we are passionate about giving you and your loved ones greater independence and peace of mind. We care about the well-being and the happiness of you and your loved ones. That's why we always look for better ways to deliver our services with excellence and compassion.

With input from specialists in the field, KISA has developed a unique device that includes large mechanical buttons, easy to read print, a dedicated emergency services button, and the ability to reach out for help with the press of a single mechanical button.

Having the ability to get reliable GPS tracking information 24/7 provides a sense of security, always knowing that your loved one is safe.

With twelve designs to choose from, KISA can accommodate most individual tastes and needs, like the struggle to read or use ordinary devices with screens and confusing digital menus. The large size font used on the device also helps many users navigate the contact buttons easily and effectively, so they can confidently reach out to the right contact when needed.

Having the ability to display images as contacts give our clients confidence in knowing who they’re contacting, without having to necessarily read the contacts on the buttons. Remembering a face or an image is all it takes for the customer to be able to reach out to the right contact and this makes all the difference in times when it really matters.

What Our Clients Are Saying

We have been working with clients around the world

More reviews on Google and Trustpilot
For Dementia
My wife has endured Alzheimer for quite a spell however until some 12 months ago she handled all appliances with ease yet the stage arose where we were forced to simplify matters. Through friends we were introduced to KISA a relative new supplier of specialized mobiles offering up to 10 predetermined (chosen by the owner) numbers with the NAMES clearly printed on the phone.
PER, TEMPLESTOWE
For Children
The KISA Phone has been great for my six year old son. He catches a school bus to Primary School every day and we feel a lot more relaxed knowing that he has the ability to call us whenever he needs to. We also love the fact that the KISA Phone doesn’t allow him to send or receive text messages or access the internet as at six years old we don’t think he is ready to have a phone with these features.
MANDY, AIRPORT WEST
For Vision Impaired
My eyesight has gotten worse as I've aged, and I stopped mobile phones until now. I love the large buttons and text on the KISA Phone, it makes it really easy to just pick up the phone and call. I prefer using the KISA Phone over my landline as it is quicker for me to make calls on the KISA Phone. I'm going to get my family onto the KISA Phone plans so we can all call each other for free.
ADELIA, MOONEE PONDS
For Dementia
My husband has used this 'phone for many years as his Dementia progressed. I was able to easily modify the function when he needed an even more basic phone. We have been very happy with it. I can recommend the phone and the excellent service provided with it.
JOY, WESTERN DISCTRICT
For Vision Impaired
I have been dealing with the crew from Kisa for a few years and have found them to be extremely helpful and Dimitry bends over backwards to accommodate my needs (as a blind person). Nothing is too much trouble for him and his team.
JOHN, GREATER MELBOURNE
For Children
I found the KISA Phone to be very easy for my brother to use especially with the pictures of the people he was ringing as his reading is not the best. Not having lots of other buttons to press made it impossible to lock himself out of the phone or to change any settings. This is perfect for similar people as my brother. This is the 2nd KISA Phone I purchased as I needed a Telstra Blue tick when my brother moved to a remote area.
CHRISSY, MELBOURNE
For Reduced Dexterity
Truly a lifesaver. My sister is very ill and this is the only phone she can use. When she dropped and broke it Kisa replaced it for cost of postage.Great product, great service
MIKE, NORTHERN BEACHES
For Children
Highly recommended the KISA for a first mobile phone for a young child and/or anyone who has a disability. It's basic, simple to use and it is safe for vulnerable people as there is no internet capability and the phone is fully customised and preprogrammed to suit the users individual needs. KISA is also an Australian owned and operated company. Ticks all the boxes, thanks KISA!
EVETTE, WYNNUM