Stop Scams & Abuse with KISA Shield
KISA Emergency Communication Device
KISA Personal Alarm
KISA Shield allows you to block or approve numbers to protect your loved ones from deceptive callers, harassment, and aggressive salespeople.
Learn more by scheduling an obligation free video call with us.
It works
easier
than
you
think
1. Sign-up
The KISA Shield service is automatically added to your account when you sign up through NDIS.
2. Add Contacts or Block Callers
Sign in to the MyKISA customer portal or the MyKISA app and select KISA Shield. You can either add a list of contacts to allow calls in and out OR add a list of blocked numbers to your device.
3. Relax
KISA Shield will automatically do the hard work for you and prevent fraudulent calls from coming through.
Protect Your loved ones with a Free Safety Feature! Comes with the NDIS package
KISA Shield is an included service that keeps your loved ones safe from scams, abuse and aggressive salespeople.
- Automatically blocks all private number calls
- Instant access via your KISA account of MyKISA mobile app
- Edit your contact list or add blocked numbers at any time
- Easy to add to your device and no extra apps to worry about
- All calls from black-listed numbers in our database are also blocked
- Melbourne-based quality support
Support Independent Living
KISA Shield supports independent living by providing:
Peace of mind knowing that your loved one is safe from scams, abuse and fraud.
Enjoy freedom in not receiving confusing calls from outside your network.
Stress-free calls to and from the white-listed contacts only.
Data from a national database blocks calls from private and fraudulent numbers.
KISA Shield Saves You Time & Money
Last year, scammers stole $11 million from senior Australians. As a protective service, KISA Shield blocks spam and other forms of fraud or abuse that can plague seniors, Alzheimer’s and Dementia patients, NDIS members, and children and prevent them from falling victim to scams.
Similar to existing services from Telstra & Hiya, KISA Shield protects NDIS participants from:
Fraud & scams
Confusing & aggressive salespeople
Bullying & harassment
Comparison Table
| Features |
|
|
|
|---|---|---|---|
| Protection from spam and scam calls | Yes | No, unless using a third-party app or service | No, unless using a caller ID device or service |
| Simplicity and ease of use | Yes, one click to call | No, requires navigating complex menus | Somewhat |
| Portability and mobility | Yes | Yes | No |
KISA Shield
Smartphone
LandlineKISA's Two Life-Saving Products
KISA Emergency Communication Device
The KISA NDIS Package offers support for individuals with physical and intellectual disabilities.
The KISA Emergency Communication Device also features mechanical buttons and high contrast colours. It can also reach multiple people with the touch of a button.
The KISA Emergency Communication Device is designed to help individuals who struggle to use other more complicated devices.
Additional features, such as KISA GPS tracking, KISA Shield and KISA Reminders, provide added safety and security.
KISA Personal Alarm
The KISA Personal Alarm offers instant support for individuals with physical and intellectual disabilities in an emergency.
The KISA Personal Alarm is large enough to hold, light enough to carry and easy to use in case of emergency.
The KISA Personal Mobile Alarm can reach one person quickly in an emergency situation.
Additional features such as KISA GPS tracking, KISA Shield and KISA Reminders provide added safety and security.
Do you have more questions?
Scam calls are a form of fraudulent activity to steal your money or your personal information.
KISA Shield is for anyone who struggles to recognise that a phone call could be a scam. It is perfect for elderly people living alone at home.
You can register your mobile number on the government's "DO NOT CALL" register, but this would rely on fraudsters being honest.
KISA Shield can only work with a KISA device. We are not able to provide the same service on other devices.
In most instances, yes, but please get in touch with our friendly KISA team just to make sure.
Once your KISA Shield service is active, you can log in to the MyKISA customer portal or MyKISA app and provide the numbers you wish to block or allow. Once you have set this up, the KISA system will handle the rest. (Please make sure that your KISA Device is ON when you are updating the list of numbers)
Yes, you have the power to update your numbers whenever you need to. Just log in to the MyKISA customer portal or MyKISA and make the changes. It's that simple.
If your service is activated and you have provided all the relevant information, KISA Shield will only take minutes to start working. (Please make sure that your KISA Device is ON when you are updating the list of numbers)