NDIS Assistive Technology

KISA Assistive Communication Devices and the NDIS

If you’re one of 600,000+ Australians on the NDIS or a professional helping NDIS participants navigate the assistive technology world, KISA can help with your assistive communication technology needs.

  • KISA is designed to help people with various physical limitations, it has easy to press large mechanical buttons for people with limited dexterity
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KISA Assistive Technology Communication Device

KISA device's features and functionality are ideal for people with disabilities and NDIS participants who are not able or should not be using Smartphones.

  • KISA was developed with large, easy to read print, high contrast colours, dedicated emergency services button, and customisable raised tactile buttons with optional rubber bumps
  • KISA can also be manufactured with Braille text on the buttons for easy recognition by people who can read Braille. Each button is limited to maximum of 7 Braille characters per button
KISA Phone on cradle with large yellow buttons for easy contact access, designed for seniors or those with accessibility needs.

KISA Personal Alarm

KISA’s Personal Alarm is NDIS-approved and a potential lifesaver for people with disabilities, allowing them to call for help quickly in emergencies.

  • KISA Alarm is also designed for people with wide range of cognitive problems and brain disorders. It is so simple to use that getting in touch with your loved ones is as simple as pressing one button
KISA personal alarm device on a cradle with a large yellow button displaying 'Press for Help' for emergency use.

Affordable and Simple to Understand Cost of Plans

Our Simple to Use Devices and Services are designed to work best with our affordable and easy to understand plans.

a KISA Phone on its charging cradle, surrounded by sections describing KISA services like KISA Shield and Reminder Services.

We can help you understand our products better, simply request a free video call with our friendly team.

A laptop screen displaying a video call interface with a smiling woman holding a KISA Phone

These devices are designed to help people who can not or should not be using modern mobile phones like smartphones

KISA devices are designed to help people with various physical limitations, they have easy to press large mechanical buttons for people with limited dexterity.
KISA Assistive Technology device and KISA Personal Alarms were developed with large, easy to read print, high contrast colours, dedicated emergency services button, and customisable raised tactile buttons with optional rubber bumps
KISA devices can also be manufactured with Braille text on the buttons for easy recognition by people who can read Braille. Each button is limited to maximum of 7 Braille characters per button.
KISA devices are also designed for people with wide range of cognitive problems and brain disorders. They are so simple to use that getting in touch with your loved ones is as simple as pressing one button

Low-cost NDIS-approved assistive technology

The NDIS is an Australian Government scheme that provides funding to people with disabilities to purchase support and services that enable them to achieve their goals and participate in the community.
KISA has been a registered NDIS Service provider since 2014, and our NDIS Registration Number is 96153614. We are unwavering in our commitment to support NDIS participants and their families through innovative assistive technology.

KISA’s NDIS-approved assistive technology empowers people with disabilities, giving them independence, providing a safe means of communication and allowing them to live their lives to the fullest

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What's in the box

KISA phone on a cradle displaying contact options, flanked by a KISA Shield logo for security, a location pin symbolizing GPS tracking, and a notification bell indicating reminders services.

Made to order KISA Assistive Technology device with optional extra services

Close-up of a hand pressing the 'Peter' contact button on a KISA Phone, showcasing the large, easy-to-press buttons with names and photos.

No confusing menu, making it as simple as possible to stay in touch and be able to reach out in case of emergency

Three KISA Phones on display, each programmed with large, easy-to-read contacts for Jennifer, Paul, Stephen, Helen, and others

Large tactile buttons, making it easy to read the contacts name and simple to dial by pressing big buttons.

Confident customer service representative wearing a headset and business attire, ready to assist

Ongoing local support by KISA to adjust the device to suit NDIS participant's needs

Hand holding a smartphone displaying a GPS map displaying the specific location of the KISA Phone

Unlimited ability to reach out and to be contacted in case of emergency

Digital map display showing an SOS alert over a specific location, indicating an emergency call activation on a city map

KISA provides complete GPS tracking services for you and your loved one, providing instant access to an individual's location in case of emergency.

Composite image showing an elderly man who has fallen on stairs, with digital icons indicating emergency response activation, and a woman receiving a fall detection alert on her smartphone, prompting her to take action

We offer one of the best and most accurate fall detection systems in the industry, empowering you and your loved ones to live life more confidently and independently, no matter your condition age or limited ability.

Senior woman smiling confidently within a protective bubble, symbolized by the KISA Shield logo, while shadowy figures engage in suspicious activities in the background, highlighting the safety and security provided by the service.

KISA Shield service is instrumental in protecting NDIS participants from scam, spam and unwanted calls.

Extra features to enhance your NDIS-approved assistive technology

Add KISA Reminders and KISA Shield to your products for extra safety.

KISA Personal Reminders enhance your NDIS package

With KISA Personal Reminders, you’ll never forget what’s most important to you. They’re so easy to set up: simply choose a time and day from the calendar and enter the message you want to send. This message will then be automatically converted to a voice message and will call the user's KISA Device directly at the chosen time. You can relax knowing that your loved one will get your message. That’s total peace of mind for under $1 a day! Send up to five messages per day with reminders for anything, from remembering to take medication to eating, drinking or exercising.

Notification bell with a message reminder from the KISA  Reminders service, prompting to check if the front door is closed.

KISA Shield blocks unwanted or spam calls for NDIS participants

It easily allows you to block or approve numbers to your device, to protect your loved one from harassment, spam and abusive or aggressive callers. Add or block numbers through the easy-to-use MyKISA App or Portal and watch as the device does all the hard work for you. You can edit your contact list or blocked numbers at any time, and there are no extra apps to confuse you - just freedom from the stress of having to deal with aggressive spam callers. Scammers steal millions from Australians. Don’t become one of them - add KISA Shield to your device for industry-leading protection.

KISA Shield logo next to a clipboard displaying a whitelist of trusted contacts, displaying the service’s call protection feature.

Smart & Accessible

Download the MyKISA app to track the location of a KISA user and make changes to the device's settings.

Get it on Google PlayDownload on the App Store
KISA Phones in front of a smartphone displaying the KISA app showcasing app features.

Empowering people with limited ability

KISA has been designed with input from organisations like Vision Australia, Guide Dogs Australia and Dementia Australia. The purpose of the design was to help individuals with various limitations, illnesses or injuries to reach out in the case of emergency and be able to be reached in case of the emergency. For many of our customers using ordinary communication devices that are available on the market is simply not practical.


At KISA, we are passionate about giving you and your loved ones greater independence and peace of mind

We care about the well-being and the happiness of you and your loved ones. That's why we always look for better ways to deliver our services with excellence and compassion.

With input from specialists in the field KISA has developed two unique devices that suit different needs and preferences. Both devices include large mechanical buttons, large easy to read print, dedicated emergency services button and the ability to reach out for help with the press of just one mechanical button.

Having the ability to get reliable GPS tracking information 24/7 provides a sense of security knowing that your loved one is safe.


With twelve designs to choose from, KISA can accommodate most individual tastes and needs

Whether you struggle to read or use ordinary devices with screens and digital menus, or you prefer a simple and sleek personal alarm with 2 solid colours, KISA has you covered. The large sized font used on the device also helps many users navigate the contact buttons easily and effectively so they can confidently reach out to the right contact when needed.

Having the ability to include images as contacts gives our clients confidence in knowing who they’re contacting without having to necessarily read the contacts on the buttons. For those who only need to contact one person, we have a personal alarm that has a single button with large text that says "Press for Help". Remembering a face, an image or a word is all it takes for the customer to be able to reach out to the right contact and at times it makes all the difference in case of emergency.

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To see Frequently Asked Questions (FAQ) please click here

FAQ
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To see what customers say about KISA Products and Services please visit our Reviews page

Reviews